FAQ

Thanks for booking with us!


You have successfully booked your ride.

We hope you'll have a pleasant trip.


We have sent you an email and a text message with all the booking details,

check your spam as well.

4 hours before the transfer you will receive the driver's details by email and text message, you can also see it by accessing the confirmation SMS link, or the confirmation email by clicking on the blue "More information" button


Please read the Terms and Conditions before your travel, regarding cancellations within 12 hours.


We remind you that if you have chosen direct payment to the driver, no amount will be taken from your credit/debit card, the amount you will see on your bank details is only the amount blocked (pending) by your bank (not our company) which will be released once the driver has been paid, depending on your bank, in 24/48 hours.


Supplier Reference : www.taxiserviceairportrome.com

You can change your contact information until 12 hours before the beginning of your service send an email to booking@tsairportransfers.com, or start the Live Chat on the website


Instructions


FCO Fiumicino AIRPORT:


The driver will wait for you at column of the meeting point, in the hall of the arrivals, with your name written on a sign. Look for Limoservice

Please switch on your phone when arrive.


CIA Ciampino AIRPORT:


The driver will wait for you at the exit in the hall at the arrivals with a sign with your name written on it.

Please switch on your phone when arrive.


Civitavecchia PORT:

The driver will wait for you under the ship with a sign with your name on it.


Termini STATION:


The driver will wait for you near the Caffe Trombetta,in Via Marsala.


Tiburtina STATION:

You will be contacted by your driver to define a custom waiting point.


Hotel/Appartament:

Wait for the driver in the hotel lobby, the driver will come in and announce himself as your driver and confirm your name

In case of problems or if you have difficulty locating your driver, please contact us using the number provided or call our customer service

00 39 0656548975


Waiting time fees:

Your driver will wait 1 hour free at the airport / port and 15 minutes free at any other address provided or train station.

Over this time you will charged of 25.00 € each 30 minutes of delay to pay directly to your driver



SUPPLIER CONTACTS

taxiserviceairportrome.com

Customer Care: 00 39 0656548975

Email: booking@tsairportransfers.com